info@a1toursperu.com Santa Teresa- Cusco - Peru +51 984 753 876

Terms and Conditions

  • 1. this document has the character of a contract
  • 2. terms and conditions. the client when choosing the services of a1 tours peru. accept all the specified terms and conditions. no other a1 tours peru agent. you have the ability to modify, restrict or extend the terms of the contract.
  • 3. the data that you will send: a1 tours peru. it is totally confidential; we will only use it to buy the income for the ministry of culture.
  • 4. when buying the tour. you have to send the document with which you will use for the trip. and correctly send your personal data to the form that appears on our website. identity documents can be: passport, id, immigration card. if in case you send us your incorrect data, the client will have to correct it by paying penalties.
  • 5. a1 tours peru. it is a tourist travel agency and operator of our exclusive and popular route. registered in public records and authorized by the ministry of culture of peru
  • 6. the client will have to handle a personal email, for the purchase of any of our services, which will receive the reservation format, payments, entrance tickets, to clarify queries and solutions to any conflict that may arise.
  • 7. you send us your travel itinerary and we proceed to verify the information, to send you the cost of your program and method of payment, once the client has made the full payment of the issued amount, a1 tours peru will proceed to send you the email for conformity, in this way we finalize the purchase of the tour
  • 8. the client must only appear at the meeting place with the other tourists on the day of their visit.
  • 9. a1 tours peru. he recommends the tourist traveler to peru. make your tour purchase with a minimum term of 70 days. for the available spaces that the ministry of culture declares.
  • 10. payment must be made with a 50% advance online. upon arrival in the city you will have to pay 100% before the tour begins
  • 11. payment systems: visa. interbank transfers. transfers through western union
  • 12. about the tours. once the payment is made, the client must verify the data, date of visit, names, passport number or identity document that are correct. the tours offered on the web cover the entire cusco region including machu picchu, we will be sending the receipts to the email that you provided us
  • 13. twenty-nine days before your trip with a1 tours peru. cancellations or returns are not accepted due to the various tickets that have already been purchased, the ministry of cultures of peru does not allow cancellation after purchase. therefore, the cancellation or return of the tour with reimbursement by the client cannot be made, the penalty is 100% of the amount paid.
  • 14. before thirty days of your trip with a1 tours peru. it will make the return to the client, discounting the logistics expenses of the corresponding balance of the deposit of 50% of the amount paid. the refund is made through the same means by which the payment was made.

  • 14. a1 tours peru. it is not responsible if the data provided by the client is not the same according to the document used for the trip.
  • 15. a1 tours peru. it has no control over weather events, natural disasters, or social conflicts that could prevent your arrival at the starting point of the tour.
  • 16. a1 tours peru. it is not responsible for the deterioration, partial or total loss of your luggage
  • 17. a1 tours peru. it is not responsible for the transit of visitors within the archaeological centers that it visits. which must be protected and cared for at all times.
  • 18. a1 tours peru. it is not responsible for the client's delay at the time of making their tour
  • 19. the client who cannot make his tour and does not communicate in a timely manner or carry out any procedure, will lose all rights to his service, and no refund will be made by a1 tours peru.
  • 19. the client who cannot make his tour and does not communicate in a timely manner or carry out any procedure, will lose all rights to his service, and no refund will be made by a1 tours peru.
  • 20. if you have any complaint or claim, about the services of a1 tours peru. you will have a report form from our guide that he will give you at the end of the tour.
  • 21. the tour service that the client takes with a1 tours peru. it is personal, it is not allowed to transfer or issue to another person. without this, the main buyer of the tour could not travel with us.
  • the international flight will arrive in the capital of the country peru, which is in the city of lima. then you will have to buy another domestic flight from the capital of lima to the imperial city of cusco.
  • cusco is at 3,400 masl. (11,150ft) we recommend that when you arrive in the city of cusco you warm up with coca tea and digestive muña tea.
  • whenever you go for a walk in the city of cusco, take your rain gear, since you can have the 4 seasons of the year in one day
  • we recommend that you stay within a radius of 200 meters from the center of the city of cusco
  • carry a comfortable and suitable backpack for the adventure we welcome all our clients at the cusco airport for their transfer to their stay.
  • travel insurance: this is not a requirement, but we always recommend that our clients purchase it in case there are problems with their flights or unexpected health problems come up. be aware if your travel insurance policy has altitude restrictions: some policies are void above 4,000m (13,123ft), and the inca pathways goes as high as 4,200m. other hikes in the cusco region may go as high as 5,000m.
  • it is also necessary to book in advance this trek, as it has a limited capacity of 400 people per day divided into 2 seperate times. the first group starts the trek at 7am and the second group at 10am; with 200 people in each group.

    going up huayna picchu will take between 45 min to 1 hour. the trail is narrow but safe. the view is amazing. you will see a panoramic view of machu picchu, the sun gate, the urubamba valley, and the urubamba river. if, however, there is no availability for the mountain huayna picchu we can consider machu picchu mountain, which is also impressive for its’ location.

    the huaynapicchu or machu picchu mountain ticket costs an additional us$ 73.00 us dollars and the machu picchu citadel ticket costs an additional us$ 65.00 us dollars

    *keep in mind that the trekking up to the mountain is not suggested for people with problems with vertigo or who are afraid of heights.

    it is also necessary to book in advance this trek, as it has a limited capacity of 400 people per day divided into 2 seperate times. the first group starts the trek at 7am and the second group at 10am; with 200 people in each group.

    our shared groups are small, from 6-13 people maximum. for private groups, the number of people will be determined by the client.

    to reserve an machupicchu permit, we need the following information for each participant: personal information: first, middle and last names (exactly as they appear in your passport) gender passport number and expiry date date of birth (dd/mm/yyyy) nationality occupation. if you are a university student with a valid student id card, please send us a scan or photo at the time you make your reservation. the deposit: to confirm your space (permit) on machupicchu, we need a deposit of 50% usd per person. depend the tour service

    interbank account number in peruvian money (sol) 4203204220820 interbank code (cci) is: 00342001320422082078. interbank account number in dollars is: 4203196027489 interbank code: (cci) is: 00342001319602748975.

    interbank account number in peruvian money (sol) 4203204220820 interbank code (cci) is: 00342001320422082078. interbank account number in dollars is: 4203196027489 interbank code: (cci) is: 00342001319602748975.

    western union if you decide to use western union, you will need to give the following information:
    receiver:
    name: ismael
    paternal last name: huaman
    maternal last name: Zapata
    example all full name: ismael huaman Zapata
    Peruvian identification document: 24004210
    address: pasaje constancia A-10 cusco – peru
    please do not forget to email us the tracking code (mtcn) so that we can pick up the money and proceed with your reservation. also, keep in mind that western union has its own transfer fees. the final amount that needs to arrive in cusco is a minimum of 50% usd of tour; you can also pay the entire amount up front.

    to guarantee your spot on the inca pathways, you must send us your deposit. otherwise, we cannot guarantee your reservation. the deposit amount (50% usd) or total cost of the trip does not include any transfer fees charged by intermediary businesses (banks, western union). once you have made your payment, please email us your proof of transaction or mtcn tracking number to confirm your reservation. without these, we cannot guarantee your reservation. your deposit cannot be refunded. once we have this and with your personal information, we immediately purchase your inca site permits, and these are nonrefundable. the payment of any outstanding balance can be made at our office once you arrive in cusco, after your briefing. please keep in mind that we only accept cash. you may pay the entire price of your trip up front banks, western union to avoid having to take out cash in cuzco.